Please contact us with your questions/comments, if you have lost or found an item on the train, or to report unattended packages or suspicious activity.
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Rio Metro customer service office hours effective March 17, through April 30, 2020.
Monday-Friday: 6:00 a.m. - 6:00 p.m.Saturday-Sunday: 8:00 a.m. - 4:00 p.m.
View our Frequently Ask Questions
Rio Metro Regional Transit DistrictAdministrative Office809 Copper Avenue NWAlbuquerque, NM 87102866-795-RAIL (7245)Contact For: NM Rail Runner Express and Rio Metro bus routes
Rio Metro Regional Transit DistrictSandoval County Office1500 Idalia Rd. NE, Building CBernalillo, NM 87004505-994-1608Contact For: Dial-a-Ride bus service in Rio Rancho
Rio Metro Regional Transit DistrictValencia County Office101 Courthouse Rd. SELos Lunas, NM 87031505-352-3595Contact For: Dial-a-Ride and fixed route bus service in Valencia County, including Belen and Los Lunas, and the Pueblo of Isleta.
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Thank you for contacting the Rio Metro Regional Transit District. Your feedback is appreciated and will be used to help improve our service.