News Flash

Posted on: March 28, 2020

Bus Updates and Safety Measures

Rio Metro Bus Service Updates

Mandatory Passenger Face Covering:  Beginning Monday, May 18, 2020 all Rio Metro passengers are required to wear face coverings in order to board its buses. Learn More

In accordance with the statewide stay-at-home order asking residents to remain ...

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Metro Spotlight
Posted on: March 3, 2020

Coronavirus Information & Service Impacts

coronavirus information

Rio Metro Regional Transit District Status Updates:

Rio Metro Regional Transit District is closely monitoring the coronavirus (COVID-19) situation. 

New Mexico Rail Runner Express

New Mexico Rail Runner Express service is suspended. Rail Runner offi...

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Additional Coronavirus Facts and Resources Metro Spotlight
Posted on: March 15, 2020

Rail Runner Service Extends Suspension

Rail Service Suspended

New Mexico Rail Runner Express officials continue to work with New Mexico Governor Michelle Lujan Grisham’s Administration and Task Force to develop COVID-Safe Practices to determine when it is deemed safe to begin Rail Runner service. At this t...

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View Alerts Metro Spotlight
Posted on: March 16, 2020

Change in Customer Service Office Hours

new customer service hours

New Rio Metro customer service office hours effective March 17, 2020 until further notice:

  • Monday-Friday: 6:00 a.m. - 6:00 p.m.
  • Saturday-Sunday: 8:00 a.m. - 4:00 p.m.

Rio Metro Customer Service representatives are available at 866-795-RAIL (7245) and 505-245...

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Contact Us Metro Spotlight
Posted on: March 16, 2020

Rio Metro Temporarily Eliminates Bus Fares

Bus Fares temporarily eliminated

Effective Tuesday, March 17, Rio Metro Regional Transit District buses and Dial-a-Ride services in Valencia and Sandoval Counties will be fare-free until further notice. 

In response to the spread of the coronavirus (COVID-19), this will reduce ca...

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View all news Metro Spotlight
Posted on: May 15, 2020

Families First Coronavirus Response Act

Families First Act Spotlight

Enforcement

The U.S. Department of Labor’s Wage and Hour Division (WHD) has the authority to investigate and enforce compliance with the FFCRA. Employers may not discharge, discipline, or otherwise discriminate against any employee who lawfully t...

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Metro Spotlight