Customer Service


809 Copper Ave NW
Albuquerque, NM 87102

809 Copper Ave NW
Albuquerque, NM 87102

1-866-795-RAIL (7245)

Monday-Friday: 5:00 a.m. - 9:00 p.m.
Saturday-Sunday: 8:00 a.m. - 4:00 p.m.
Need help? 
Call toll free:
1-866-795-RAIL (7245)

Please contact us with your questions/comments, if you have lost or found an item on the train, or to report unattended packages or suspicious activity.

Name Title Email Phone
Ruiz, Irma Customer Service/Community Relations Manager   505-843-1706
Perches, Nicole Program Support Coordinator   866-795-7245
Benavidez, Kelly Customer Service   866-795-7245
Murphy, Eric Customer Service   866-795-7245
Sedillo, Lisa Customer Service   866-795-7245
Maltos, Lupe Customer Service   866-795-7245